Privacy Policy - Crowdsourcing Code of Conduct Ombudsstelle

Responsible for the data use on this website is

Mariya Vyalykh
IG Metall Headquarters, Crowdsourcing Project, Target Groups and Equality Department
Wilhelm-Leuschner-Strasse 79
60329 Frankfurt am Main
Germany
mariya.vyalykh@igmetall.de

Responsible person in the sense of the GDPR is

First Chairwoman, Christiane Benner
IG Metall Headquarters
Wilhelm-Leuschner-Strasse 79
60329 Frankfurt am Main
Germany
dsgvo.verantwortlicher@igmetall.de

Questions regarding data protection at IG Metall can be answered by the data protection officer
IG Metall Headquarters, Internal Auditing/Data Protection
Wilhelm-Leuschner-Strasse 79
60329 Frankfurt am Main
Germany
datenschutz@igmetall.de

1. General Information
No data is stored when you simply call up this website. Cookies are not used on this website.

2. Report Form
On this website, a report form is available to report a complaint to the Ombuds Office of the Crowdsourcing Code of Conduct. If a user uses this reporting form, the data entered in the input mask is transmitted to us and stored. These data are:

1. Name of the user
2. E-mail address of the user
3. User name of the user on the platform relevant to the complaint described by the report form (optional)
4. Telephone number of the user (optional)
5. The platform relevant to the complaint described in the report form
6. Content of the complaint
7. Confirmation that there has already been an attempt to resolve the complaint with the platform
8. Explanation of why a solution could not be found with the platform and, if applicable, the correspondence with the platform
9. Consent or refusal to forward the entered data to the relevant platform for clarification of the dispute
10. Source through which the user learned of the existence of the Ombuds Office

At the time of sending a message, the following data is also stored:

The IP address of the user
Date and time of the message

In order to enable clarification of the dispute, the data entered will be forwarded to the members of the Ombuds Office. If the user has consented to this and if this is relevant or necessary for the clarification of the dispute, the data will also be forwarded to the relevant platform. Confidentiality is to be maintained (rules of the Ombuds Office, § 6). The data entered will be used exclusively for the arbitration of disputes in connection with the Crowdsourcing Code of Conduct. The forwarding of the data entered in the reporting form to parties other than the members of the Ombuds Office and, if applicable, the affected platform does not take place.

The Ombuds Office publishes an annual report in which the cases handled by the Ombuds Office are described only in aggregated, non-personally identifiable form.

3. SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

4. Rights of the Data Subject

If personal data is processed by you, you are a data subject within the meaning of the GDPR, and you are entitled to the following rights vis-à-vis the controller:

a. Right to information

You may request confirmation from the controller as to whether personal data concerning you are being processed by us.

If such processing is taking place, you may request information from the controller about the following:

The purposes for which the personal data are processed;
the categories of personal data which are processed;
the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage period;
the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
the existence of a right of appeal to a supervisory authority;
any available information about the origin of the data, if the personal data are not collected from the data subject;
the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information about whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

b. Right to rectification

You have a right to rectification and/or completion vis-à-vis the controller if the personal data processed concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.

c. Right to restriction of processing

Under the following conditions, you may request the restriction of the processing of personal data concerning you:

if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
the processing is unlawful and you object to the erasure of the personal data and request instead of the restriction of the use of the personal data;
the controller no longer needs the personal data for the purposes of the processing, but you need them for the establishment, exercise, or defense of legal claims; or
if you have objected to the processing pursuant to Article 21 (1) GDPR and it is not yet clear whether the legitimate grounds of the controller outweigh your grounds.

If the processing of personal data relating to you has been restricted, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

d. Right to deletion

a) Obligation to delete

You may request the controller to erase the personal data concerning you without undue delay, and the controller is obliged to erase such data without undue delay if one of the following reasons applies:

The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
You revoke your consent on which the processing was based pursuant to Art. 6 (1) a or Art. 9 (2) a GDPR and there is no other legal basis for the processing.
You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.
The personal data concerning you have been processed unlawfully.
The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
The personal data concerning you has been collected in relation to information society services offered pursuant to Article 8(1) of the GDPR.

b) Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.

c) Exceptions

The right to erasure does not exist insofar as the processing is necessary:

For the exercise of the right to freedom of expression and information;
for compliance with a legal obligation that requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) GDPR;
for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89(1) GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
for the assertion, exercise or defense of legal claims.

e. Right to information

If you have asserted the right to rectification, erasure, or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You are entitled to be informed about these recipients vis-à-vis the controller.

f. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common, and machine-readable format. You also have the right to transfer this data to another controller without hindrance from the controller to whom the personal data was provided, provided that

the processing is based on consent pursuant to Art. 6 (1) a GDPR or Art. 9 (2) a GDPR or on a contract pursuant to Art. 6 (1) b GDPR and
the processing is carried out with the help of automated procedures.

In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

g. Right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) GDPR.

The controller will then no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.

h. Right to revoke the declaration of consent under data protection law.

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

i. Right to complain to a supervisory authority

Without prejudice to any other judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace, or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

The address of the supervisory data protection authority responsible for IG Metall is:

The Hessian Data Protection Commissioner
Gustav-Stresemann-Ring 1
65189 Wiesbaden
Germany
Tel.: +49 611 1408-0

This data protection declaration will be adapted to the actual circumstances and legal developments at regular intervals.